Reopening Guide

Your next experience with the practice may be a little different. But these new measures are designed with your health and wellbeing in mind.

Pre-appointment

We’ll send you a medical history and remote check in to complete before your appointment, and we will contact you 24 hours beforehand to ask some health-related questions.

Arrival 

We encourage you to ensure you use the bathroom prior to attending the practice as our toilet facilities will be limited to help with health and safety of patients and the team.

To limit the number of people in the practice we are operating a closed door policy, when you arrive please call the practice or check in on the self check in service we would have sent you 24 hours before hand. Please ensure you don’t turn up too early or be late. Please come alone, unless necessary, and only bring essential belongings. Upon arrival a nurse will greet you into the practice

Social distancing

We’ve adjusted our waiting areas and spaced out appointments – so you can maintain safe social distancing.

Protective screens

You’ll notice that we’ve installed plastic screens at the front of our reception desks. This will keep you and our staff safe when you check-in or rebook another appointment.

Maintain essential hygiene

You must clean your hands as you enter the practice using the antibacterial gel provided.

PPE

Please arrive at the practice with a face covering. If you do not have a face covering, you’ll be given a mask to wear on arrival. And our staff will wear appropriate personal protective equipment to ensure their safety – as well as yours.

More frequent, deeper cleans

We’re performing deeper, thorough and more frequent cleans – especially in our surgeries. These are scheduled throughout the day to fit around appointments.

One way system

We are operating a one way system in the practice which means there will be a different entrance and exit points to prevent risk of contact.

Payment and appointments

All payments will be card payments, no cash to minimise risk of contamination. To minimise time during the waiting room all future appointments wont be able to be booked during the practice these will need to be booked over the phone.

We are looking forward to greeting you at your next appointment at the practice.

Aurora Dental and Implant Clinic, 38 High Street, Corsham, Wiltshire, SN13 0HB